FREQUENTLY ASKED QUESTIONS
At IllusionWear, we utilize high-quality mock-up pictures to showcase our designs. These images are crafted to accurately represent our products, highlighting their colors, textures, and overall fit. While these mock-ups provide a realistic preview, we assure you that the final products will closely match what you see. We are dedicated to delivering items that meet your expectations and help you express your unique style with confidence.
You can find your sales receipt in the confirmation email we send after you complete your order. This email will include all the details of your purchase for your records. If you have any questions or don’t receive your receipt, feel free to reach out to our customer support team for assistance.
At IllusionWear, we want to ensure your shopping experience is as seamless as possible. While we don’t have a standard return policy, we do accept returns for items that arrive damaged, torn, or incorrect. If you encounter any issues with your order, please don’t hesitate to contact us. For more detailed information on our return process, visit our Return and Refund policy . We’re here to assist you, so feel free to reach out via email with any questions or concerns!